Terms of Service

1. Scope and general provisions

These terms of service (Terms) govern the use of the online platform Tanbuh by registered users ("users") and registered providers ("providers"). "Users" and "providers" are jointly referred to as "participants".

The Terms enter into force upon completion of registration and the participant's explicit consent. The contract becomes effective by creating an account and agreeing to these Terms.

Use of the platform is permitted only to persons of legal age, i.e. persons who have completed their 18th year of life.

Upon entering into the contract the participant undertakes to provide all required information truthfully and completely and to update their data without delay when changes occur.

2. Services of the operator

The operator provides an online platform at Tanbuh that allows providers to present their tantra massages, seminars and courses independently. Users can use the platform to contact providers on their own responsibility. The operator acts solely as a technical intermediary and does not offer tantra services itself.

Use of the platform is free of charge for both users and providers. The operator does not charge a commission on bookings or other agreements between users and providers. Should paid additional services be introduced in the future, those will only apply by separate, explicit agreement.

Any agreements, appointments, fees and contracts about services are concluded exclusively directly between users and providers. The operator is not liable for the fulfillment, quality, lawfulness or any defects of these contracts.

The operator does not promise successful contact or booking. The user has no claim to an appointment with a particular provider. The operator merely provides the technical means for contact.

Order of providers (ranking). In the default sorting “Recommended”, Tanbuh orders provider profiles automatically by a score. The strongest factors, weighted roughly equally, are: (a) quality – user reviews as a weighted average (few reviews are pulled towards the platform average), the number of reviews and the provider’s replies to them; reviews hidden by moderation reduce the quality component; (b) demand over the last 30 days – profile views, clicks from the result list relative to how often the profile was shown, opened contact forms, revealed contact details, delivered requests and new favourites, with more recent signals counting more. These are followed by profile completeness (e.g. photos, description, prices, working hours) and the provider’s activity on the platform (last login, profile upkeep, upcoming events). Newly approved providers receive a decreasing starting bonus for 30 days. Profiles with the status “currently unavailable” are shown considerably further down. A small random component that changes daily lets similarly rated providers take turns appearing higher up. Views by the provider themselves and by the operator are not counted. Profiles that were created by the operator and are not (yet) managed by the provider themselves appear after all other profiles in every sorting.

A better placement cannot be bought; there is no paid preference. Users can change the sorting at any time (e.g. “Newest first” or “Most popular”). Artificially influencing the metrics, for example through automated views, fake requests or purchased reviews, is prohibited and may lead to the profile being blocked.

3. Registration and account

Registration is complete once the account has been created. Provider profiles are reviewed manually by the operator before public listing (see section 4). There is no entitlement to registration, approval or permanent use of the platform. The operator may reject registrations without giving reasons.

Only one account per person is allowed. Multiple accounts, fake identities or sharing access credentials with third parties are prohibited. Participants are obliged to keep their credentials secret and to inform the operator immediately if abuse is suspected.

4. Obligations of providers and manual verification

Providers act commercially or as freelancers and are themselves responsible for complying with all applicable tax, trade and professional law obligations (in particular imprint and tax obligations). The operator does not check this.

Before a provider profile is published a manual pre-check is performed by the operator. We check in particular the plausibility of the stated qualifications and content as well as compliance with the platform rules. The check is not a confirmation of the professional quality or lawfulness of the provider's activity; the check does not establish liability of the operator.

Providers commit to maintaining their profile truthfully — in particular regarding training, services offered, locations, prices and contact details — and to update this information promptly when changes occur.

No erotic or sexual services. Tanbuh is a directory exclusively for serious tantra providers. Providers must not advertise or offer erotic or sexual services, sexual intercourse or services labeled as "happy ending", "erotic tantra" or similar. Profiles, descriptions, images and listing texts must not contain erotic or sexual promises, neither explicitly nor recognisably between the lines. Violations lead to rejection of the profile or to suspension of the account without claim to restoration.

Transparency towards providers (P2B Regulation). Providers see statistics on views, clicks and requests of their profile in their account. The operator has access to all data that providers and users provide on the platform or that arise from their use, and uses it only for operation, moderation, abuse protection and ranking; it does not pass it on to third parties for advertising purposes (details in the privacy policy). After the contract ends, providers no longer have access to this data. The operator does not offer tantra services itself and does not give preferential treatment to any provider for payment or other reasons. Providers may offer their services through other channels on different terms.

5. Content and image rights

Providers and users may only upload content (text, images, logos) for which they hold all required rights of use. For images depicting persons, an explicit consent of the depicted persons to publication on Tanbuh is required. The burden of proof for the existence of rights and consents lies with the uploading participant.

Uploaded images must have a factual relation to the activity offered. Pornographic, revealing or sexually charged depictions are not permitted and will be removed without prior notice.

The participant indemnifies the operator from all third-party claims (in particular for copyright, trademark, personal-rights or data protection violations) arising from uploaded content.

6. Prohibited content and behavior

Participants are prohibited from posting content or showing behavior that violates laws, these Terms, the rights of third parties or public morals. In particular, content that:

• calls for violence, discrimination, hatred or intolerance based on religion, gender, sexual orientation, ethnic origin or other protected characteristics;

• is pornographic, harmful to minors, obscene, advertises eroticism or is otherwise offensive;

• violates copyright, trademark, personal rights or other protective rights of third parties;

• contains false, misleading or fraudulent information;

• promotes illegal activities.

Also prohibited are uploading malware, sending spam or chain letters, deliberate manipulation of reviews or profiles and any attempt to circumvent the technical protection mechanisms of the platform.

In case of violations the operator may remove content without prior notice, suspend accounts temporarily or permanently and take legal action. For non-serious violations the operator will, where possible, contact the participant beforehand.

7. Reviews

Registered users can review providers with a rating of 1 to 5 stars and optionally a title and free text. One review per provider and account is possible, and at most one review every three days overall. Providers cannot review their own profile.

Notice on authenticity (§ 5b (3) UWG). The operator does not verify whether a reviewing user has actually used the provider's service. Reviews are automatically published upon submission. There is no verification of the underlying booking. With submission the user warrants that the review is based on their own truthful experience and that no consideration — financial or otherwise — was given for the review.

The reviewed provider can publicly respond to a review. The operator removes reviews that violate these Terms, defamatory criticism, untrue factual claims or paid reviews — possibly after reviewing a notice (see section 9). Providers have no entitlement to removal of negative but truthful reviews.

8. Forum and user-generated content

Tanbuh provides a forum for registered participants. Posts are generally public and indexed by search engines. Participants may post under a pseudonym; they remain legally responsible for their content.

Authors can delete their posts themselves within 24 hours of creation, and also edit the opening post of a topic during that time. After that, changes can only be made by moderation. Deleted posts are hidden from third parties (soft delete) but remain stored so that reports and abuse remain traceable.

To prevent spam the operator may set rate limits (e.g. a maximum number of posts per account per day), close threads or remove entire posts that violate these Terms. Advertising one's own or third-party commercial offers without explicit permission of the operator is prohibited in the forum.

9. Reporting unlawful content (Notice & Action)

In line with the EU Digital Services Act (DSA), the operator provides a notice mechanism through which allegedly illegal content or content violating these terms can be reported. Forum posts can be reported directly on the platform, requests via the report link in the notification email; reports about other content (profiles, reviews, images) can be sent by email to [email protected]. This address is also the single point of contact for authorities and users under Art. 11 and 12 DSA (languages: German, English).

A report should contain: a reference to the contested content as precise as possible (link/URL), a reason why the content is unlawful or violates the rules, and the name and contact details of the reporter if a follow-up is desired. Anonymous notices are reviewed but cannot be confirmed back.

The operator reviews incoming reports without delay, decides carefully and, in justified cases, takes appropriate measures (removal, suspension, warning). Both the reporter and the affected participant receive a justification of the decision insofar as legally possible and reasonably feasible. The affected participant may appeal decisions about the suspension or removal of their own content by email to the address above; the operator reviews the complaint again and responds within a reasonable period.

Automated checking of requests. To protect providers, requests sent via the contact form are automatically checked for abuse against fixed rules (e.g. threats, insults, sexual expectations, links, disposable email addresses). Conspicuous requests are delivered with a warning or held back until the operator reviews them manually. After a substantiated report, the operator may block a sender’s email address, phone number or IP identifier across the platform; requests from blocked senders are not delivered. Provider profiles are reviewed manually before their first approval.

10. Newsletter

The newsletter is sent only after explicit consent in the double opt-in process: after entering the email address the recipient receives a confirmation email; sending only takes place after confirming the link contained therein.

Consent can be withdrawn at any time with effect for the future — for instance via the unsubscribe link in every newsletter or by email to [email protected]. The lawfulness of processing carried out before the withdrawal remains unaffected.

11. Granting of rights

By uploading or publishing content the participant grants the operator the simple, geographically and temporally limited right to display this content for the operation of the platform, to reproduce it technically, to convert it into common formats, to display it in search engine snippets and to use it as part of platform promotion.

The operator may technically adapt content (resizing, compression, cropping) in order to display it on the platform. Substantive changes that alter the message are excluded unless the participant explicitly agrees.

When the account is deleted, the grant of rights ends for future uses. Reviews, forum posts and feedback entries that have already been published remain without any link to the deleted account, insofar as this is necessary to preserve the integrity of discussions and the meaningfulness of reviews.

12. Right of withdrawal for consumers

If a user uses the platform as a consumer (for purposes that can be predominantly attributed neither to a commercial nor to an independent professional activity) they have the right to withdraw the contract about the account membership within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day of contract conclusion (i.e. from creation of the account). To exercise the right of withdrawal a clear declaration is sufficient (e.g. by email to [email protected]) about the decision to withdraw the contract. The account will be deleted upon receipt of the withdrawal.

Since use of the platform is free for consumers, no refunds are due in case of withdrawal. Should this change due to future paid additional services the legal consequences of withdrawal under §§ 355 ff. BGB apply.

13. Termination and account deletion

Participants can terminate their account at any time without notice – either directly in the account settings (deletion then takes place immediately) or by email to [email protected] (deletion then takes place within seven days at the latest).

Certain data — e.g. evidence of legally relevant transactions, receipt and tax data or content that is the subject of ongoing reports — is kept after account deletion to the extent legally required. Details are governed by the privacy policy.

The operator may terminate the contractual relationship with users at any time with ordinary notice; towards providers the notice period is 30 days. In the event of serious or repeated violations of these terms, or where the operator is legally obliged to do so, it may terminate without notice or block the account. The operator states the reasons for restrictions, suspensions and terminations towards providers, citing the specific facts; the provider may respond by email. Blocking or deletion of an account by the operator does not give rise to any claims for compensation unless required by law.

14. Warranty

The operator strives to keep the platform available as continuously as possible but does not guarantee constant availability or freedom from errors. Maintenance windows, technical disruptions and further development may cause temporary restrictions.

No warranty is given for technical defects that lie outside the operator's control (e.g. disruptions at third parties, internet outages, the user's devices).

The operator does not warrant the accuracy, completeness or quality of the content and profiles posted by providers or users. The respective creator alone is responsible for them.

15. Limitation of liability

The operator is liable without limitation for damages arising from the violation of life, body or health that are based on an intentional or negligent breach of duty, as well as for other damages based on intent or gross negligence. For simple negligence the operator is only liable for the violation of essential contractual obligations (cardinal duties) and only limited to foreseeable, contract-typical damage.

Liability for indirect damages, consequential damages, lost profit or other financial losses is excluded — except in the cases mentioned above. Mandatory statutory liability provisions (in particular under the Product Liability Act) remain unaffected.

The operator is not liable for contracts concluded between users and providers or for the fulfillment of these contracts. Users and providers are themselves responsible for ensuring that use of the platform complies with statutory requirements.

16. Legal violations and indemnification

Participants are obliged to inform the operator of unlawful content or legal violations without delay (see section 9). The operator reviews reported content and takes appropriate action where necessary.

Participants indemnify the operator from all third-party claims that are asserted against the operator due to a legal violation caused by them, including reasonable costs of legal defense. This does not apply insofar as the legal violation cannot be attributed to the participant.

Participants cooperate to a reasonable extent in clarifying suspected legal violations.

17. Data protection

The operator places great value on careful handling of personal data and observes the relevant data protection provisions, in particular the GDPR. Details of processing and the rights of data subjects are governed by the privacy policy.

18. Consumer dispute resolution

The operator is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration body within the meaning of the German Consumer Dispute Resolution Act (VSBG).

19. Changes to the terms of use

The operator reserves the right to amend these Terms, e.g. to adapt to changed legal requirements, new features or for clarification. Registered participants will be informed by email at least 30 days before substantial changes take effect.

If the participant does not object to the changes within 30 days of receipt of the notification, the amended terms are deemed accepted. The notification will specifically point out this deemed acceptance, the deadline and its consequences. Changes affecting the operator’s essential services or the platform being free of charge only take effect with the participant’s express consent.

In the event of a timely objection the operator is entitled to terminate the contractual relationship at the earliest possible time.

20. Final provisions

The law of the Federal Republic of Germany applies to the exclusion of the UN Sales Convention. The choice of German law applies to consumers only insofar as it does not deprive them of the protection of mandatory provisions of the law of their country of habitual residence.

If the participant is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contractual relationship is the operator’s registered office.

Should individual provisions of these Terms be or become invalid or unenforceable, the validity of the remaining provisions remains unaffected. The invalid provision is replaced by an effective and feasible provision that comes closest to the economic purpose of the original provision.

The contract language is German. If translations of these Terms into other languages are available, the German Terms apply in case of doubt.